I Want my E-Book and I Want it NOW - Or Else

Eric Engleman, in his Amazon Blog, writes that Kindle fans are punishing a publisher that has held back the Kindle version of a just-published book.

The book in question is Game Change by Mark Halperin and John Heilman, the juicy tell-all about the 2008 presidential campaign. Though it has generally garnered raves for its brilliant investigative reporting and jaw-dropping revelations, and indeed has received 59 five-star reviews on Amazon, it has also received no fewer than 119 one-star reviews, with scarcely any ratings in between the two poles. Why?

"The book has been deluged with one-star, negative reviews from people who are protesting publisher HarperCollins' decision to delay the Kindle version to Feb. 23," writes Engleman. "Those one-star reviews have contributed to a ho-hum average customer review rating of a 2.5 stars (out of 5). Customer reviews are an important factor for book sales on Amazon, and it will be interesting to see if the Kindle protests spread."

You can read both the raves and the boo-hisses here, but as to the latter, they can be summed up by this one: "No Kindle version? No Sale!"

The wisdom of simultaneously publishing hardcover books and e-books was questioned at the end of last year by a number of publishing figures including literary agent Nat Sobel whose posting here sparked an outpouring of strong feelings on both sides of the issue. Now the strong feelings have spilled over to consumers. The "windowing" (delay) of e-book reprints may seem like sound publishing practice for many kinds of books, but a hot-gossipy and time-sensitive book like Game Change may be the exception to that rule.

Consumers may not consider, and certainly may not care about, sound publishing practice. But for HarperCollins, Game Change's publisher, there's a solid economic reason for withholding the e-print. The hardcover lists at $27.99 on Amazon, discounted to $15.39. If it were available today on Kindle the price would undoubtedly be the standard $9.99 that Amazon is trying to impose on the book retail business. "Some in the publishing industry fear that Amazon's standard $9.99 (or lower) for new release books on Kindle will create a 'sticky' price in consumers' minds, dragging down the overall perceived value of books," writes Engleman.

Richard Curtis